Who are Vulnerable Mortgage Applicants? | WIS Mortgages
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29th November 2024

Who are Vulnerable Mortgage Applicants?

The ability to own your own home is a privilege that is made available to everyone in the UK, although securing funding through a mortgage does have some eligibility requirements. This includes vulnerable mortgage applicants, who are individuals who may find it harder to secure a mortgage due to a variety of personal factors. In this article, we're going to learn more about who vulnerable mortgage applicants are, the support afforded to them and more.

Understanding Vulnerability in Mortgage Applications

Vulnerability in the context of mortgage applications is a complex issue influenced by financial, personal, and systemic factors. The Financial Conduct Authority (FCA) defines a vulnerable consumer as someone who, due to their personal circumstances, is especially susceptible to detriment, particularly when a company is not acting with appropriate levels of care. These circumstances can range from physical and mental health issues to recent life events such as divorce or job loss.

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Economic Factors

Economic vulnerability often arises from having a low or unstable income, which can make it challenging to meet strict lending criteria. Gig economy workers, freelancers, and those on zero-hour contracts may find it particularly difficult to prove their income stability to lenders when applying for a mortgage. Moreover, applicants with a history of debt or poor credit scores are at a higher risk of being deemed vulnerable due to potential difficulties in managing financial commitments.

Personal and Demographic Factors

Certain personal and demographic factors can also contribute to vulnerability. For example, first-time homebuyers, particularly young people and those without substantial savings or family support, may struggle to access mortgage products. Similarly, older people might face age discrimination when applying for a mortgage with terms that extend beyond typical retirement age.

Groups at Risk of Vulnerability

Identifying groups at risk helps tailor support and interventions aimed at enabling fair access to mortgage products. Key groups include:

Support and Protections for Vulnerable Applicants

Recognising the challenges faced by vulnerable mortgage applicants, several protections and support systems are in place. These include:

Regulatory Frameworks

The FCA mandates lenders to treat all consumers fairly, but it places particular emphasis on the need to care for vulnerable individuals. This includes adapting communications to be clear and understandable and providing additional support during the application process.

Special Mortgage Products

Some lenders offer mortgage products specifically designed for vulnerable groups. For example, there are guarantor mortgages that allow a family member or friend to co-sign the mortgage, thereby providing additional security to the lender and aiding those with poor credit or low income.

Government Schemes

The UK government has introduced several schemes to assist first-time buyers and low-income earners. This includes the Shared Ownership scheme, which lowers the barrier for entry into the housing market.

Mortgage Advisors

Mortgage advisors can also play a big role in assisting vulnerable applicants throughout the mortgage application process. Mortgage advisors such as the team at WIS Mortgages are trained to understand the nuances of mortgage products and can provide bespoke advice tailored to individual circumstances. For vulnerable applicants, a mortgage advisor can be instrumental in understanding things like mortgage eligibility, lending criteria, and available government support.

Support is Available for Vulnerable Mortgage Applicants

Vulnerable mortgage applicants face a range of challenges that can impede their ability to secure a mortgage, but support is available. Whether through regulatory changes, specialised lending products, or professional mortgage advice, efforts continue to ensure that all potential homebuyers, regardless of their circumstances, have access to the housing market.

If any of the issues raised in this article apply to you and would like assistance with a mortgage application, then our team at WIS Mortgages would love to help. Please contact us today for more information.

As a mortgage is secured against your home it may be repossessed if you do not keep up the mortgage repayments.

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Frequently Asked Questions

Q. Can a vulnerable person get a mortgage?

A. Yes, if you feel that any of the issues raised in this article might affect you then don't worry as you can still apply for a mortgage. Banks and other lenders can't legally reject your application concerning defined characteristics of vulnerability. They must perform their due diligence and assess your application based on factors such as your financial status and affordability tests.

Q. Who qualifies as a vulnerable mortgage applicant?

A. The FCA outlines that a vulnerable customer is someone who has been deemed to be more at risk of detriment as a result of their personal circumstances. These circumstances cover a wide range of areas, including short-term, long-term or permanent challenges associated with mental and physical health, as well as financial and social circumstances.

Q. What are the FCA's 4 key drivers of vulnerability?

A. The FCA has enshrined what constitutes vulnerability in customers into four categories, known as key drivers. These include:

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